Rustling Pines Campground

Registration and Arrival Check-In Procedure - Check-in time for RV/tent/overlanding sites is 1:00 PM EST. - Check-out time for RV/tent/overlanding sites is: 11:00 AM EST. - All campers and visitors must check in at the Host Post upon arrival and receive a vehicle pass. RV must be present at the time of check-in to enter the campground. - For our campers’ convenience, please proceed to your camping site and then come into the Host Post to check in. - For RV sites, we recommend that you flush the water lines before connecting, using a filter and a pressure regulator. - No parking is allowed in the wooded chip or grass areas at the RV sites. - Early departures for ANY reason are not eligible for refunds. - In the event of a weather-related evacuation, refunds will not be issued; no credits will be issued. - All campers and visitors must check in with the Host Post in order to receive the site location upon arrival. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Initial Deposit - An initial deposit is charged when the reservation is booked. Scheduled Deposit - 14 days before arrival, 100% of the reservation balance will be collected. - If a reservation is booked "last-minute" (within the scheduled time frame), 100% of the remaining balance will be collected. Children Policy - Children age 10 & under must be accompanied by an adult. - Parents/Guardians are responsible for the behavior of their children. - Be aware of where your children are and what they are doing at all times. - Children must be supervised in the bathhouses and restrooms. - Parents/guardians will be held financially responsible for any damages caused by their children. - Children are welcome with an accompanying adult. - Children age 12 and under stay free. Credit Card Security - Your credit card information is stored and processed securely. - A valid credit card must be on file to rent a site. - Any damages to property, accommodation, amenity, or missing items from accommodation will be charged to the card that is on file for your reservation. Pre-Pay Policy - Rustling Pines Campground will auto-charge the remaining balance of your stay 14 days prior to the arrival date for your reservation. This will begin the cancellation period. - If you would like to pay in cash, please make arrangements to do so prior to 14 days of your arrival, or payment will go to the card that is on file for your reservation. - We will email you 15 days prior to arrival to remind you that your payment is due the following day and that your cancellation period begins the next day. - If you need to cancel or change your method of payment, this would be the time to do that. - For reservations that provide an invalid method of payment (card is declined or expired), we will attempt to contact you for up to 48 hours (12 days prior to arrival). - If we are unable to reach you, your reservation will be released, and your deposit will be forfeited. - We are not responsible for incorrect email addresses, phone numbers, or if we are unable to leave a voicemail due to a full mailbox. - Please verify your contact information is correct when making your reservation. Smoking Policy - We ask that you do not throw down cigarette debris. - We do our best to provide a clean, enjoyable experience. - Our team works diligently to clean up all litter before your arrival. - We ask that you do your part in protecting our grounds. - All facilities are smoke-free. Prohibited - At Rustling Pines Campground, we do not allow any illegal drug use; if any is detected you will be asked to leave immediately without refund. - Authorities will be notified. - No illegal drugs allowed on the property, or you will be asked to leave. Deposit - All reservations at Rustling Pines Campground require a deposit of half of the reservation amount. - This includes two nights or more. - Payment is due in full 14 days prior to the arrival date, which will be charged automatically to the card on file. - Please review our Pre-Pay Policy. - One-night stay reservations must pay the full balance when reserving. Minimum Stay - Two-night minimum stay is required for major holidays. - Rustling Pines Campground operates using dynamic pricing; any price that is quoted is subject to change based on availability. RV Sites - A maximum of 8 guests allowed on one site, and only one small tent with an RV, not to encroach on the neighbor's site area. - Four guests and two vehicles are included in the rate, with an extra charge for additional overnight guests and/or vehicles. - 12 and under is no charge. Pet Policy - Pets are welcome. - We love pets; however, Rustling Pines Campground reserves the right to charge a cleaning or damage fee where it requires additional cleaning or fixing damage that your pet(s) incur. - Only two (2) additional pets are allowed per RV Site when accompanied by horses. - Pets left unattended must be put in a crate. - If you are leaving your pet unattended and don’t have a crate, authorities will be notified. - Pets must be on a leash anytime they are outside. - Please do not leash your pet to your vehicle. - Note: horses are permitted to be tied to a horse trailer as a temporary need applies. - However, your horse should not be tied near walking paths, roads, facilities, or near an adjacent campsite. - Please be courteous to your fellow campers. - Please pick up after your pet. - Do not leave a pet mess for someone else to clean up. - Please be sure to clean up any pet/horse messes that occur in your campsite location and discard them in the designated locations. - A pet waiver must be signed when bringing your pet. - If your pet incurs any damage or requires additional cleaning, you agree to pay a minimum of $25 for cleaning or damage fees. - Pets must be kept on a leash at all times, per state law. - Please pick up after your pet and do not leave pets unattended. - Unattended pets in accommodations must be kenneled when alone. - Limit of two pets per RV/Tent/Overlanding site. - If you are traveling out-of-state, you will need to bring a copy of your pet’s records/vaccines. - Pets are not permitted in the playground areas. - Please do not park in the grass or wooded chip area; park in designated areas. - If any damage to these areas or landscaping is identified, you will be charged for damage repair. - Horse owners, please pick your stalls daily to help keep the flies down and under control. - Horses are allowed on your campsite. - However, horses are not permitted in playground areas. - Pets must be crated and/or contained during the guests’ absence. - We do not allow emotional support animals. - However, trained & licensed service animals are allowed in accommodations. - Pets are not allowed inside the bath houses. - Pets are not allowed to swim in the pond. - Pet owners must clean up after their pets. - There is a $100.00 fine for not cleaning up after your pet or horse on sites and public areas. - Sites are checked daily. - Please locate and use the Pet Waste Disposal Stations throughout the campground. - Limit of one pen/fence per site, no larger than 10' X 10'. - Lines used as dog runs are not allowed. - Pets must be on a leash (6 ft. maximum) at all times. - Pets can not be left outside (crated or tied) during a guest's absence from the campsite or resort. - Excessive barking, in the presence or absence of a guest, will not be tolerated and must be curtailed immediately. - Other disturbances, such as growling or aggressive behavior will not be tolerated. - If guests must leave due to pet policy violations, there will be no refunds given. - Responsible pet owners keep their pets in control at all times. - Barking dogs ruin the enjoyment of everyone. - Leaving a pet unattended inside your camping unit or tied unattended outside your camping unit can be dangerous for your pet and an annoyance to others. Fees - Fees are payable at the office during business hours. - If you wish to stay another day or request a late departure, please check with the Host Post to make sure no incoming reservations are assigned to your site. Vehicle - No more than two vehicles permitted per reservation. - Extra vehicles and extra guests include a small fee. - Help us conserve water, no washing of vehicles or campers. - Bicycles or any vehicle must be equipped with lights after dusk. - Site requests and arrangements cannot be guaranteed due to unforeseen reasons. - Rustling Pines Campground will do its best to ensure all accommodation is met. - Bicycles, UTVs, four-wheelers, or any other motor vehicle are not permitted in the playground areas. - Vehicles and trailers that do not fit completely on your site must be parked in the visitor parking area (additional charge). - Do not park on grass, wood chips, another site, or in the road. - All vehicles and horses must stay on existing trails, roads, and paths within Rustling Pines Campground. - Creating new trails, paths, or roads within the campground is not permitted. Parking - Please see the Host Post to obtain additional parking and guest passes. - No parking in the grass or wooded chip areas. - You will be asked to remove the vehicle and objects from these areas. - Any damage done to property by vehicle or towing of RV/horse trailer will be charged to the account on file. Visitors - Visitors must be registered with the Host Post, and fees apply for day visitors and overnight visitors. - Visitors will be given a daily parking pass for a small fee. - Visitors must obey all campground rules and sign a waiver. Campfires - Campfires are to be built only in provided sites/fire rings and not left unattended. Quiet - Quiet hours are from 10 pm to 8 am. - Please be respectful of your fellow campers. - Any noise complaints could be subject to being asked to leave, regardless of time and without a refund. - If you are not capable of driving, vehicles will be towed, and authorities will be notified. Speed Limit - The speed limit is 7 MPH in the campground. - Off-road vehicles, including four-wheelers and UTVs, are allowed to operate within the campground. - All vehicles must stay on the existing roads and trails. - If you are caught off of the existing trails or roads, you will be asked to return to your site and will no longer be approved to operate this vehicle inside the campground for the remaining reservation. Trash - Please keep your campsite clean and orderly. - Use the designated dumpsters and trash receptacles to keep the campground enjoyable. - If you need a trash bag, ask for one at the host post. - Do not use fire pits to burn trash, cigarette butts or even food. - Any excessive cleaning of fire pits is subject to a $25 cleaning fee. - Do not burn plastic. - We ask that you clean up after yourself before you depart, and do not start any campfires before you depart. - Please do not leave trash in the fire pit. - If the dumpster is full, please do not leave trash next to or on top during the evening hours. - If full, please let the Host Post know, and they will find a place for your trash. Age - Must be 21 years of age to rent an RV/tent/overlanding site. Bears - Bears have an incredibly strong sense of smell, so for the protection of all our guests and to avoid a run-in with them, we ask that you store all your food-related items, including forks, trash, and coolers, in a hard-sided storage container. Sites - Please do not walk through RV Sites. - Walk on roads and use designated trail access or paths. Firewood - Please do not bring in any outside firewood. - Firewood can be purchased at Rustling Pines Campground 24/7. - We are a private property and our goal is to protect the National Forest. Lost and Found Policy - Any excessively gross item, single socks, or undergarments will be discarded. - We will store items for a maximum of 14 days. - If we do not receive a request for the item within 14 days, it will be discarded or donated. - We do not seek out owners of lost items to get them returned. - You are responsible for all items you bring. - If you have lost something, please contact us by phone or email within 14 days of your departure date and give a description of the lost item with your name and reservation number. - If we have found it, you will need to purchase and email us a shipping label, and we will ship it back to you. We are not responsible for purchasing shipping labels. Generators - Generators are not permitted. Clotheslines - No clotheslines attached to trees or anywhere on the campsite are permitted. - No discharge of fireworks of any kind. Trees - Do not put nails in trees. Waste - No liquid waste of any kind may be dumped on the ground or in dumpsters. - There is a $300 charge for sewage spills. - All campers/vehicles must be clean & in good repair, or you will be asked to leave with no refund. Cleanliness - Please keep your site tidy. - Stack and tie garbage and place it by your site for courtesy pick-up at 10:30 am. - If management must clean your site, there will be an extra charge. - We bed with sawdust and wood chips. - Please help us to keep this a free service when cleaning your stalls. - A designated area will be available for the disposal of stall debris. Property - Private Property surrounds Rustling Pines Campground. - We do our best to ensure you can visibly see areas that are Private with No Trespassing signs. - The primitive/tent/overlanding camping areas are some of the most beautiful locations located in KY. - These sites are near the West Prong of White Oak Creek, which is identified as a border between Private Property and Rustling Pines Campground. - Do not cross over any creek or creek bed areas located at the lower side of the campground. Video / Camera Surveillance - Property and Buildings are monitored. - The customer grants to Rustling Pines Campground, its representatives, and employees the right to take photographs of me and my property in connection with the above-identified subject. - Customer authorizes Rustling Pines Campground, its assigns, and transferees to copyright, use, and publish the same in print and/or electronically. Guest Golf Cart / Utv/ Atv Usage on Premises - Guests are allowed to bring and use their golf carts/UTV/ATV at Rustling Pines Campground only after signing a waiver. - You must obey all campground rules and regulations, such as: must be 16 years of age and must have a valid driver’s license to drive the golf carts/utv/atv on the premises, and obey the 7 mph speed limit. - No driving on public roads except at designated crossings to attend adjacent tourist events. - Guests are responsible for any damages caused by their actions. - In exchange for the privilege of using your golf cart/utv/atv at Rustling Pines Campground, you are accepting responsibility for your own negligence. - Golf carts/utv/atv can cause severe injury! Do not speed or drive recklessly. Park Disclaimer - We are not responsible for incorrect email addresses, phone numbers, or if we are not able to leave a message on your voicemail. - When making your reservation, please verify that your contact information is correct. - Management is not responsible or liable for accidents or injuries to guests. - We are also not responsible for loss of money, jewelry, etc., due to theft.